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The Pennsylvania SB 992 Telemarketing Compliance Kit

Pennsylvania’s rewritten telemarketing law — Act 47 of 2026 (SB 992) — takes effect Monday, October 19, 2026 — be compliant by October 18. It reaches your texts, voicemails, and ringless voicemail drops, not just live calls. This kit gives your team the playbook and templates to get compliant before the deadline.

The problem

Effective October 19, 2026, Act 47 expands Pennsylvania’s Telemarketer Registration Act: telephone solicitation now expressly includes text messages, voicemails, and ringless voicemails, to residential, business, and wireless subscribers alike. A violation of the Act is also a violation of the PA Consumer Protection Law, whose civil penalties run up to $1,000 per violation — $3,000 when the person contacted is 60 or older — and per violation means per call or per text. The failures are operational: dialing outside the permitted hours, missing an opt-out keyword, texting without documented written consent, or never having registered as a telemarketer.

Federal TCPA compliance is not the whole job. Pennsylvania has its own hours, its own consent rules, its own opt-out regime, and its own registration system — and its own penalties.

What’s inside

• The Compliance Playbook — what Act 47 changes, in plain English: expanded definitions, consent rules, calling hours, opt-out duties, registration, penalties, exemptions, and a pre-effective-date action plan.
• Prior-express-written-consent agreement template — consent language structured around the elements the law requires, ready for your counsel to adapt.
• Opt-out handling procedure — the recognized opt-out keywords, honor deadlines, suppression workflow, and a systems audit checklist.
• Quiet-hours rules card — the permitted calling and texting windows, Sunday and holiday rules, on one page for your team and your dialer settings.
• Do-not-call hygiene checklist — list scrubbing, your internal do-not-call list, state and federal list interaction, record-keeping.
• Telemarketer registration checklist — who must register with the PA Attorney General, the 13 exemption categories, and the filing steps.

Who it’s for

• PA business owners whose teams call or text customers and prospects.
• Sales and marketing leads running outbound campaigns, reminders, or review requests by phone or text.
• Agencies and consultants who run calling or texting programs for Pennsylvania clients.

Get the Kit

Add Update Assurance — $97/year

Telemarketing rules and enforcement guidance keep moving. Update Assurance gives you every revised edition of the Kit for a year — new templates, new deadlines, new guidance — as the law evolves.

Add Update Assurance — $97/yr