Refund Policy
Effective date: September 29, 2026
30-day money-back guarantee
If you buy the Connecticut AI Hiring Law Compliance Kit and you're not satisfied, email us within 30 days of purchase and we'll refund you in full — no forms, no interrogation.
After 30 days
After the guarantee window, refunds are available only for:
- Duplicate purchase — you were charged twice for the same Kit;
- Failed delivery — you paid but could not access the download (and our support couldn't fix it); or
- Material defect — the files are corrupt or materially not as described on the sales page;
…or as required by applicable law. Change of mind after downloading is not eligible after 30 days.
How to request
Email us from the address you purchased with, including your order/receipt details. Approved refunds go back to your original payment method within 5–10 business days.
Chargebacks
If something went wrong, please talk to us first — we answer quickly and would rather fix it than dispute it. Unauthorized-charge claims are of course always honored through your card issuer.
Part of our Terms of Service; scheduled for licensed-counsel review.